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In order to provide all members with fair and equal
use of the totheHome.com™ high speed Internet access
service and to enhance the Internet access
experience by preventing unacceptable use, this
Acceptable Use Policy (“AUP”) has been created. This
AUP governs use of the totheHome.com™ high speed
Internet access service (the “Service”) for
residential consumer use.
The Service is designed and engineered for periodic
use of e-mail, newsgroups, file transfers, Internet
chat, instant messaging, non real-time interactive
games and browsing the World Wide Web. It is your
responsibility to ensure that your activity does not
impose an unusually large burden on the
TotheHome.com™ network or otherwise negatively
affect the integrity of the system. Your activity
also must be respectful of, and must not have a
negative impact on, the online experience of the
rest of the totheHome.com™ member community.
totheHome.com™ call center support is limited to
just the Client Premises Equipment and will not be
extended to other computers should they be networked
in such a way as to utilize the Internet access
provided by totheHome.com™. If other software or
applications residing on a member’s computer
restrict or inhibit the ability of the totheHome.com™
Service to function properly, the offending software
must be removed prior to the member’s seeking call
center support.
To help ensure that all members have fair and equal
use of the benefits of the Service and to protect
the integrity of the Service, totheHome.com™
reserves the right, and will take necessary steps,
to prevent improper or excessive consumption of
bandwidth used to provide the Service. You should be
aware that the networking of additional computers to
access the Service may result in such excessive
bandwidth consumption. The action that
totheHome.com™ may take includes, but is not limited
to, limiting any excessive throughput, discontinuing
service via specific ports or communication
protocols, and a complete discontinuation of service
to the member with improper or excessive bandwidth
consumption. This policy is effective and will be
enforced for intended and unintended (e.g., viruses,
worms, malicious code, or otherwise unknown causes)
bandwidth consumption. Your on-line activity will be
subject to the then-current bandwidth, data storage
and other limitations of the Service, which
totheHome.com™ may, from time to time, revise in its
discretion and without providing advance written
notice.
In choosing to use the Service, you agree that you
will not initiate or participate in any of the
following activities through or in connection with
the Service, which constitute examples of improper
use of the Service and therefore are prohibited.
Engaging in one or more of these practices may
result in suspension or termination of your access
to and use of the Service.
You may not:
1. Use the Service for illegal purposes or for the
transmission of material that is known to be false,
unlawful, harassing, libelous, defamatory, profane,
invasive of another’s privacy, abusive, threatening,
harmful, vulgar, obscene, sexually explicit, hateful
or otherwise objectionable; post material,
non-public information about companies, without the
authorization to do so; post or transmit third-party
copyrighted information or in any way infringe on
the intellectual property, contractual, or fiduciary
rights of others; transmit junk mail or chain
letters, or distribute bugs, viruses or such other
harmful elements; post improper messages; or violate
the letter or spirit of the Member Agreement, which
is available at http://www.totheHome.com;
2. Post messages substantially similar in content to
ten (10) or more news groups, forums, automated
e-mail lists or other similar groups or lists (each
a “List”) or intentionally post to any List any
content or information that violates or is otherwise
inconsistent with the terms of use or other
owner-published description of the group or List;
3. Send any spam, unsolicited mass distribution of
e-mail or other solicitations, or otherwise
unsolicited e-mail. Except as otherwise defined
under applicable law, “unsolicited e-mail” does not
include any message (i) addressed to an individual
with whom the sender has a preexisting and ongoing
business or personal relationship, (ii) received
from a non-commercial organization or entity of
which the individual is a pre-existing member or
(iii) posted to a List that does not otherwise
violate this policy;
4. Falsify member information provided to
totheHome.com™ or to users of the Service in
connection with use of the Service or impersonate
someone else, including but not limited to either a
totheHome.com™ employee or non-employee serving with
totheHome.com™’s authorization as a chat moderator;
5. Engage in any of the foregoing activities by
using the service of another provider, but
channeling such activities through a totheHome.com™
account or using a totheHome.com™ account as a mail
drop for responses or otherwise using the services
of another provider for the purpose of facilitating
the foregoing activities if such use of another
party’s service could reasonably be expected to
adversely affect the Service;
6. Use the Service for commercial purposes; resell,
share, or otherwise distribute the Service or any
portion thereof to any third party; or provide
network services to others via the Service;
7. Improperly restrict, inhibit, or degrade any
other member’s use of the Service, or restrict,
inhibit, disrupt, degrade or impede totheHome.com™’s
ability to deliver the Service and monitor its
delivery of the Service;
8. Install automated search and retrieve programs or
similar automated and manual routines which generate
excessive amounts of net traffic;
9. Engage in any activity that compromises or
threatens totheHome.com™’s ability to provide the
Service in a reasonable and efficient manner.
Examples of prohibited use include, but are not
limited to, running servers for mail, http, ftp,
irc, and multi-user interactive forums, online
gaming, and providing Internet access to others
through a dial-up connection, multi-user interactive
forums, or similar means;
10. Engage in any other activity which is in
violation of law, or threatens the integrity of any
computer system, or violates generally accepted
standards of Internet conduct and usage, including
but not limited to denial of service attacks, web
page defacement, port and network scanning and
unauthorized system penetrations.
Attempted violations and/or unauthorized access of
system or network or security devices are
prohibited, and may result in criminal and civil
liability. totheHome.com™ will investigate any
attempted intrusion or modification to the security
elements of the Network. Examples of system or
network security violations include, without
limitation, the following:
1. The unauthorized use of passwords, or access
tokens, the interception or harvesting of user
information or personal user data.
2. Unauthorized access to or use of data, systems or
networks, including any attempted use of scans,
probes or auditing software designed to evaluate the
vulnerability of a system or network or to breach
security or authentication and authorization
measures without express authorization of the owner
of the system or network.
3. Unauthorized data monitoring or traffic flow
modification of any network or system without
express written authorization of the owner of the
system or network.
4. Collecting or publishing system metrics or
benchmarks without prior written consent.
5. Denial of service to any user, host, or network
including, without limitation, service flooding,
broadcast attacks, mail or service bombing, or
deliberate attempts to overload systems or networks,
or attempts to bypass bandwidth shaping.
6. Packet forging of any header, including but not
limited to, TCP-IP, service tunneling, or any
element of the header information in an email or a
newsgroup posting without express authorization of
the owner of the system or network.
7. Unauthorized attempts to subvert Network defined
routing tables or bridging topologies.
totheHome.com™ reserves the right to implement
technical mechanisms which block postings and
messages which, in totheHome.com™’s sole discretion,
violate this AUP before they are forwarded or
otherwise sent to their intended recipients.
totheHome.com™ also reserves the right to take such
action as may be necessary to protect the integrity
of the system, including, but not limited to,
regular system monitoring, as well as port scanning
and shutting down of ports affected by viruses,
worms or other malicious code.
Nothing contained in this policy shall be construed
to limit totheHome.com™’s rights or remedies in any
way with respect to any of the foregoing activities,
and TotheHome.com™ reserves the right to take any
and all additional actions that it may deem
appropriate with respect to such activities,
including without limitation, investigating
suspected violations of this AUP, taking action to
recover the costs and expenses of identifying
offenders and terminating their access to and use of
the Service, without notice, and levying
cancellation charges to cover totheHome.com™’s costs
in the event of termination of access to the
Service. In addition, totheHome.com™ reserves at all
times all available rights and remedies with respect
to such activities at law or in equity.
This AUP may be clarified or modified periodically.
Any member who does not agree to abide by all of the
terms of this AUP should not continue to use the
Service. Your use of the Service after the posting
of any change to the terms of the AUP constitutes
your acceptance of the change.
If you would like to report any activity you believe
to be a violation of this AUP, please direct such
information to totheHome.com™’s Abuse Department, at
abuse@totheHome.com.
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