totheHome.com™ is committed to maintaining the privacy of our customers and website visitors. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers
This policy covers how totheHome.com™ treats personal information that is collected and received. Personal information is information that is personally identifiable, such as your name, address, email address, or phone number, and that is not otherwise publicly available.

What This Privacy Policy does NOT Cover
This policy does not apply to the practices of companies beyond the control of totheHome.com™ or to any misrepresented information given to totheHome.com™ from another party. This policy does not cover any unwarranted access to your information based on improper management of logins and passwords by you, a totheHome.com™ high speed Internet access user.

Information Collection and Use

• totheHome.com™ collects personal information when you open a totheHome.com™ high speed Internet access account, when you use totheHome.com™ products or services and when you visit totheHome.com™ web pages.

• When you open an account we may ask for information including but not limited to your name, mailing address, telephone number, email address, credit card information, and server information for billing and service configuration purposes.

• totheHome.com™ automatically receives and records information including username, IP address, date and time to our log files when a user accesses totheHome.com™ services.

• totheHome.com™ may receive and record information to our log files from your browser when you visit totheHome.com™ websites, including your IP address, time, and the page you request.

• totheHome.com™ uses information for the following general purposes: to fulfill your requests for products and services, improve totheHome.com™ high speed Internet access services, contact you for billing or technical support purposes and to diagnose and analyze problems.

Information Sharing and Disclosure

• totheHome.com™ does not sell, rent, exchange, or otherwise disclose any information concerning customers or site visitors except to provide new products or products or services you have requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

  • We occasionally need to share information with trusted partners who work on behalf of or with totheHome.com™ to diagnose and analyze system problems, both internal and external, and then only to the minimum extent needed to solve such problems. These companies do not have any independent right to share this information;

  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of totheHome.com™'s terms of service, or as otherwise required by law.

Your Ability to Edit Your Account Information and Preferences

• You may edit your totheHome.com™ high speed Internet access account information at any time by emailing support@totheHome.com.com.

• Certain communications from totheHome.com™ such as totheHome.com™ high speed Internet access service announcements and administrative messages are considered part of totheHome.com™ membership and you may not opt out of receiving them.

Security
Protecting your privacy and your information is a top priority at totheHome.com™. We take careful measures to prevent the loss, misuse, and alteration of your information. Your information is only accessible in order to perform the tasks outlined in this document.

Notification of Changes
totheHome.com™ reserves the right to modify this Privacy Policy at any time without notice at totheHome.com's sole discretion. Such modifications shall be effective when posted. Please check this site for information about revisions to our privacy policy.